This Privacy Policy explains how Ankora Consulting d.o.o., operating the Salvia Beachside Homes website, collects, uses and protects personal data when you visit our website, contact us or submit an availability enquiry.
The data controller responsible for processing your personal data is:
Ankora Consulting d.o.o.
Cesta Ivana Mažuranića 154
10362, Kašina, Croatia
Company registration number / OIB: 59554446111
Email: [email protected]
Salvia Beachside Homes are managed by Ankora Consulting d.o.o. in cooperation with Camping Nevia.
Depending on how you use the website, we may collect the following personal data:
your name
email address
telephone or WhatsApp number
requested arrival and departure dates
number and age group of guests
information about pets
any information you include in your message
technical information such as IP address, browser type, device type and website usage data
cookie and analytics data, where applicable and permitted
Please do not include sensitive personal information in the enquiry form unless it is strictly necessary.
We collect personal data when you:
submit an availability or contact form
contact us by email, telephone or WhatsApp
communicate with us regarding a booking or potential stay
browse the website and accept optional analytics or marketing cookies
follow links to third-party booking or mapping services
We may process your personal data for the following purposes:
We use your contact and travel information to check availability, prepare an offer and respond to questions about your stay.
The legal basis is taking steps at your request before entering into a contract.
When you confirm a reservation, we process the information required to administer the booking, communicate with you, provide the accommodation and fulfil payment, accounting and legal obligations.
The legal bases are performance of a contract and compliance with legal obligations.
We may contact you with information that is necessary for your enquiry, booking, arrival, stay or departure.
The legal basis is performance of a contract or taking pre-contractual steps at your request.
We may process limited technical data to keep the website secure, prevent misuse, diagnose technical problems and improve its functionality.
The legal basis is our legitimate interest in operating a secure and functional website.
Where analytics or similar optional technologies are used, we process data only after you have provided consent, where consent is legally required.
You may withdraw your consent at any time through the cookie settings available on the website.
We may process and retain personal data where required for accounting, taxation, tourism registration, security, dispute resolution or other legal obligations.
The legal basis is compliance with applicable law.
Submitting an availability enquiry does not create or confirm a reservation.
The details you provide are used to:
review your preferred dates
confirm whether accommodation is available
prepare pricing and booking information
respond to your questions
continue communication if you choose to proceed with the reservation
Please ensure that the information you provide is accurate and that you are authorised to provide information relating to other guests.
We do not sell your personal data.
We may share relevant data with trusted parties where necessary, including:
Camping Nevia, where required for check-in, guest support or administration
website hosting and technical service providers
contact-form, email and cloud storage providers
accountants, payment providers or professional advisers
competent public authorities where disclosure is legally required
booking platforms where you choose to complete a booking through such a platform
Service providers may process personal data only to the extent required to provide their services and must protect it appropriately.
The website may contain links or embedded services provided by third parties, such as:
Google Maps or Mapbox
social media platforms
analytics or cookie-management services
When you open or use a third-party service, that provider may process your personal data under its own privacy policy. We recommend reviewing the relevant third-party privacy information before using those services.
Some technology providers may process personal data outside the European Economic Area.
Where such transfers occur, we take reasonable steps to ensure that an appropriate legal transfer mechanism and safeguards are in place, such as an adequacy decision or standard contractual clauses approved by the European Commission.
We retain personal data only for as long as reasonably necessary for the purpose for which it was collected.
As a general guideline:
unsuccessful or inactive enquiries may be retained for up to 6 months
booking and guest correspondence may be retained for the duration necessary to administer the stay and resolve related matters
invoices, payment records and information required by law may be retained for the legally required period
cookie and analytics data are retained according to the settings and retention periods of the relevant tools
Data may be retained for longer where necessary to establish, exercise or defend legal claims.
GDPR principles require personal data to be limited to what is necessary and not kept in identifiable form longer than needed for the relevant purpose.
Our website may use cookies and similar technologies.
These cookies are required for core website functions, security, form submission, language preferences or cookie-consent settings. They cannot normally be disabled through the website.
These cookies help us understand how visitors use the website, such as which pages are visited and whether technical problems occur.
Where required, analytics cookies are activated only after you provide consent.
Embedded maps, videos, booking services or social media features may place their own cookies or collect technical data.
You can manage optional cookies through the cookie banner or settings available on the website. You can also restrict cookies through your browser settings, although this may affect some website functions.
We use reasonable technical and organisational measures to protect personal data from unauthorised access, disclosure, alteration, loss or misuse.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
Subject to the conditions set out in applicable law, you may have the right to:
request access to your personal data
request correction of inaccurate or incomplete data
request deletion of your data
request restriction of processing
object to processing based on legitimate interests
receive certain data in a structured, commonly used and machine-readable format
withdraw consent at any time where processing is based on consent
lodge a complaint with a supervisory authority
These rights are provided under the GDPR and may be subject to legal limitations, for example where data must be retained to meet a legal obligation.
To exercise your rights, contact us at:
We may need to verify your identity before responding.
You may lodge a complaint with the Croatian supervisory authority:
Croatian Personal Data Protection Agency — AZOP
Ulica Metela Ožegovića 16
10000 Zagreb
Croatia
Email: [email protected]
AZOP is the independent Croatian authority responsible for supervising the implementation of data-protection law.
The website and enquiry form are intended for adults arranging accommodation.
Parents or guardians may provide information about children where reasonably necessary for an enquiry or booking, such as the number or ages of children travelling. We do not intentionally collect personal data directly from children through the website.
We will not add you to a marketing mailing list merely because you submitted an accommodation enquiry.
If we introduce promotional email communication, it will be sent only where we have a valid legal basis, such as your prior consent, and every promotional message will include a way to unsubscribe.
We may update this Privacy Policy when our services, website tools or legal obligations change.
The latest version will always be published on this page together with the date of the most recent update.
For questions about this Privacy Policy or the way we process personal data, contact:
Ankora Consulting d.o.o.
Email: [email protected]